Ramatech Systems AG
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Rama MA 68
 

Service / Support

Ramatech after sales services:

 

Maintenance and repair 

Does your machine or your equipment need maintenance? We will do it for you or even let our qualified service technicians determine the scope of maintenance. We also offer the (preventive) replacement of spare and wear parts to ensure the reliable operation of your machine.

On-site operations 

We come on site! Wherever you need us for maintenance, repair work, troubleshooting or determining the scope of maintenance - our service technicians will be happt to visit you and take the appropriate measures.

Spare Parts 

Do you need spare parts for one of our standard or special machines? Or do you want a spare parts determinatin based on pictures using the machine number? Then just contact us and we will take care of it.

Conversions 

We rebuild your machine - in case you have special requests at a later date, you want to expand the scope of the machine or because the parts availability of the suppoers has changed. As a rule, this is carried out by ramatech, but in special cases, conversions can also be carried out on site. 

Remote maintenance 

In terms of software, error diagnostics can be created remoetly on most of our machines or the system can be repaired using remote maintenance. Current software versions or error descrilptions can also be viewed remotely.

Technical support 

Do you have any questions concerning our machines or spare parts or do you have any special requests? Do you need information that goes beyond the operating instructions or spare parts list? Please contact us by email or phone- we will be happy to support your..

Training

So that you know how to operate your machine correctly, we offer appropriate training before delivery and machine training for fundamental changes after a conversion. Our range of services also includes company / machine-specific training courses that enable you to maintain yourself.

Get in touch with us

Use our contact form or write us an email.

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Phone contact

Customer support: +41 (0)41 914 26 23

Contact

Feel free to contact us

 

Feel free to contact us

ramatech systems ag
Hohenrainstr. 36
CH-6280 Hochdorf
T +41 41 914 26 26
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Feel free to contact us

ramatech systems GmbH
Messerschmittstraße 30
D-89231 Neu-Ulm
T +49 731 40 199 200
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